Privacy Policy
Effective Date: June 18, 2026
Important Notice Regarding Text Messaging Data
McCracken Sheet Metal & Roofing, LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purpose unrelated to providing our direct services. Text messaging originator opt-in data is kept confidential and is used only to support communications that a customer has requested or consented to receive.
1. Information We Collect
We may collect personal information when you contact us, request an estimate, schedule service, submit a form, call our team, or otherwise interact with our website or business. This may include your name, email address, phone number, physical address, project details, service history, communication preferences, and payment-related information when applicable.
We may also collect non-personal information such as IP address, browser type, device information, website usage data, cookies, and similar technologies that help us understand how visitors use our site and improve the user experience.
2. How We Use Your Information
We use the information we collect to respond to inquiries, provide roofing and sheet metal services, prepare estimates, schedule appointments, process transactions, communicate project updates, improve our website, maintain security, prevent fraud, and keep records of communication preferences and consent.
3. SMS Messaging And Compliance
By opting into SMS messaging from McCracken Sheet Metal & Roofing, LLC, you agree to receive text messages related to our services, including appointment confirmations, reminders, scheduling updates, customer support messages, and important service communications.
You will only receive SMS messages if you have opted in. We maintain records of opt-in actions where applicable and comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other applicable requirements.
You may cancel SMS notifications at any time by replying “STOP.” After you send “STOP,” you may receive a final confirmation message, and no further SMS messages will be sent unless you opt in again. For help, reply “HELP” or contact us at [email protected] or (843) 504-0997. Message frequency varies based on your interaction with our business. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that help deliver messages or support customer service, but text messaging originator opt-in data and consent will not be shared with third parties for unrelated purposes.
5. Information Sharing And Disclosure
We do not sell, rent, or trade personal information. We may share information with service providers who help us operate our business, such as payment processors, scheduling tools, website providers, analytics providers, or SMS delivery providers, only as needed to perform services on our behalf. These providers are expected to maintain appropriate confidentiality and security safeguards.
We may also disclose information if required by law, legal process, court order, law enforcement request, or when necessary to protect our rights, safety, property, customers, or business operations. In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to the protections described in this policy.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. These may include secure access controls, encryption where appropriate, limited access to customer records, employee awareness, secure backups, and procedures for responding to security incidents. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies And Tracking Technologies
Our website may use cookies and similar technologies to analyze traffic, improve functionality, remember preferences, and understand how visitors interact with our pages. You may control cookies through your browser settings. Disabling cookies may affect some website features.
8. Your Rights And Choices
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law. You may also opt out of marketing emails by using an unsubscribe link when available and opt out of SMS messages by replying “STOP.” To make a request, contact us using the information below.
9. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. This Privacy Policy applies only to information collected by McCracken Sheet Metal & Roofing, LLC through our website and direct business communications.
10. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date. Continued use of our website or services after updates are posted means you acknowledge the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
McCracken Sheet Metal & Roofing, LLC
Serving Aynor, SC and surrounding South Carolina communities
Phone: (843) 504-0997
Email: [email protected]
Website: https://www.mccrackensheetmetalandroofing.com/
By using our website and services, you acknowledge this Privacy Policy.